Shipping costs
| Shipping costs within Germany are across-the-board 9,80 EUR. In case of a pickup by the customer no shipping costs incur. On shipments to the extra-european foreign country or to non-EU countries it is possible that additive, On international shipment the shipping costs according to the country of delivery and dependent on the weight are displayed in the shopping basket. For the different shipment areas the following shipping costs accrue: | |||||
| 5 | Algeria | 32,66 € | 5 | Lebanon | 32,66 € |
| 2 | Andorra | 15,45 € | 16 | Liechtenstein | 19,86 € |
| 7 | Argentina | 39,13 € | 3 | Lithuania | 18,83 € |
| 6 | Armenia | 34,72 € | 10 | Luxembourg | 17,79 € |
| 8 | Australia | 31,35 € | 4 | Macedonia | 19,81 € |
| 1 | Austria | 18,05 € | 6 | Malaysia | 34,72 € |
| 6 | Azerbaijan | 34,72 € | 3 | Malta | 18,83 € |
| 6 | Bahrain | 34,72 € | 5 | Marocco | 32,66 € |
| 2 | Belgium | 18,05 € | 6 | Mexico | 34,72 € |
| 1 | Belgium | 18,05 € | 4 | Moldavia | 19,81 € |
| 4 | Bosnia | 19,81 € | 2 | Monaco | 18,05 € |
| 7 | Brasil | 39,13 € | 6 | Mongolia | 34,72 € |
| 6 | Brunei | 34,72 € | 4 | Montenegro | 19,81 € |
| 3 | Bulgaria | 18,83 € | 7 | Namibia | 39,13 € |
| 7 | Burkina Faso | 39,13 € | 10 | Netherlands | 17,79 € |
| 6 | Canada | 34,72 € | 6 | New Zealand | 34,72 € |
| 7 | Chile | 39,13 € | 7 | Nigeria | 39,13 € |
| 6 | China PR | 34,72 € | 4 | Norway | 19,81 € |
| 7 | Colombia | 39,13 € | 7 | Peru | 39,13 € |
| 3 | Croatia | 18,83 € | 6 | Philippinens | 34,72 € |
| 3 | Cyprus | 18,83 € | 10 | Poland | 17,79 € |
| 10 | Czech Republic | 17,79 € | 3 | Portugal | 18,83 € |
| 1 | Denmark | 18,05 € | 6 | Qatar | 34,72 € |
| 7 | Dominican Republic | 39,13 € | 3 | Romania | 18,83 € |
| 3 | Estonia | 18,83 € | 2 | San Marino | 15,45 € |
| 11 | Finland | 26,18 € | 2 | San Marino | 15,45 € |
| 10 | France | 17,79 € | 6 | Saudi-Arabia | 34,72 € |
| 7 | French Islands | 39,13 € | 7 | Senegal | 39,13 € |
| 5 | Georgia | 32,66 € | 4 | Serbia | 19,81 € |
| 0 | Germany | 08,90 € | 7 | Sierra Leone | 39,13 € |
| 7 | Ghana | 39,13 € | 6 | Singapore | 34,72 € |
| 3 | Greece | 18,83 € | 1 | Slowakia | 18,05 € |
| 7 | Guatemala | 39,13 € | 1 | Slowenia | 18,05 € |
| 6 | Hong Kong | 34,72 € | 7 | South Africa | 39,13 € |
| 1 | Hungary | 18,05 € | 6 | South Korea | 34,72 € |
| 4 | Iceland | 19,81 € | 10 | Spain | 17,79 € |
| 6 | India | 34,72 € | 12 | Sweden | 20,06 € |
| 6 | Indonesia | 34,72 € | 16 | Switzerland | 19,86 € |
| 3 | Ireland | 18,83 € | 6 | Taiwan | 34,72 € |
| 5 | Israel | 32,66 € | 6 | Thailand | 34,72 € |
| 1 | Italy | 18,05 € | 7 | Trinidad & Tobago | 39,13 € |
| 6 | Japan | 34,72 € | 6 | Turkey | 34,72 € |
| 6 | Kazakhstan | 34,72 € | 6 | Turkey | 34,72 € |
| 6 | Kuwait | 34,72 € | 13 | United Kingdom | 19,02 € |
| 6 | Kyrgystan | 34,72 € | 6 | Untd. Arabic Emirates | 34,72 € |
| 3 | Latvia | 18,83 € | 9 | USA | 35,70 € |
| 6 | Vietnam | 34,72 € | |||
0 = Unless otherwise stated, the above mentioned shipping costs are valid until 30 kg package weight.
1 = Basic price 1kg per package 18,05 EUR, plus 0,90 EUR per additional kg Package weight; max. 30 kg Package weight.
2 = Basic price 1kg per package 15,45 EUR, plus 0,98 EUR per additional kg package weight; max. 30 kg package weight.
3 = Basic price 1kg per package 18,83 EUR, plus 1,34 EUR per additional kg package weight; max. 30 kg package weight.
4 = Basic price 1kg per package 19,81 EUR, plus 2,39 EUR per additional kg package weight; max. 30 kg package weight.
5 = Basic price 1kg per package 32,66 EUR, plus 4,14 EUR per additional kg package weight; max. 30 kg package weight.
6 = Basic price 1kg per package 34,72 EUR, plus 7,53 EUR per additional kg package weight; max. 30 kg package weight.
7 = Basic price 1kg per package 39,13 EUR, plus 10,70 EUR per additional kg package weight; max. 30 kg package weight.
8 = Basic price 1kg per package 31,35 EUR, plus 6,07 EUR per additional kg package weight; max. 30 kg package weight.
9 = Basic price 1kg per package 35,70 EUR, plus 5,60 EUR per additional kg package weight; max. 30 kg package weight.
10 = Basic price 1kg per package 17,79 EUR, plus 0,89 EUR per additional kg package weight; max. 30 kg package weight.
11 = Basic price 1kg per package 26,18 EUR, plus 1,37 EUR per additional kg package weight; max. 30 kg package weight.
12 = Basic price 1kg per package 20,06 EUR, plus 0,76 EUR per additional kg package weight; max. 30 kg package weight.
13 = Basic price 1kg per package 19,02 EUR, plus 0,75 EUR per additional kg package weight; max. 30 kg package weight.
16 = Basic price 1kg per package 19,86 EUR, plus 2,41 EUR per additional kg package weight; max. 30 kg package weight.
Logistics Partners
We ship our goods via DHL.
You will receive an email with your consignment number for shipment tracking as soon as your package is picked up by DHL.
Time of Delivery
Your oder will be handled immediately after receive. The delivery of your order takes place within 1-5 working days at the moment.
You will receive an email with your consignment number for shipment tracking as soon as your goods left our logistics center. If you haven't received your goods two weeks after this confirmation email, please contact our Customer Services at info@siebenrock.com or by phone +49 (0) 7024 4688 0.
Delivery address
Of course your delivery address can be different from your billing address. You can enter your delivery address in the first step of your registration in the Siebenrock online shop. For later orders you can change your delivery address in your account.
Shipment information
As soon as your order is dispatched from our logistics center, you will be sent an email to confirm that it’s on its way. This will include a tracking number, so that you can track the current status of your order. To track your order, click the link in your dispatch confirmation email.
If you have further questions, don't hesitate to contact us by mail at info@siebenrock.com or by phone +49 (0) 7024 4688 0.
Customer information on the refund of value-added tax in case of export to third countries
The Value Added Tax Act (§4) plans tax exemptions on deliveries and benefits in special cases. The export shipment (§6) belongs to this referred to §4, sect.1, No.1.
A tax-free export shipment is existent in case the trader (Siebenrock GmbH) transports the item of delivery into the third country’s area (§6, sect. 1 No.2). In that case without any exceptions.
A tax-free export shipment is also existent in case the customer (client) transports the item of delivery into the third country’s area on his own (§6, sect. 1 No.2). Referred to §6, sect. 3, the following constriction is effective: If it concerns an upgrade or supply item of a conveyor, the export only is tax-free in case the customer is a foreign trader and the concerning conveyor serves the customer’s company’s purposes.
A private person resident in the third country does not have any right to a refund of value-added tax according to the „self carried out“ export of motorcycle spare parts and accessories.
Hint
Allow us to send you the goods that you bought locally in our shop to your home. Then we are able to write the bill directly without value-added tax.