Order

Order in the Siebenrock online shop

Order in a few steps

1. Choose an article, select your desired article and add it to your shopping cart with the button "add to chopping cart".
   To view your shopping cart click the icon on the right side in the header. Now you have the possibility to view your chosen articles as well as the availability of these products. You can also change your desired amount of the articles or remove from your shopping bag.
   For ordering the goods in your shopping cart click at "checkout".
2. If you're ordering for the first time in the Siebenrock online shop, you can register as a new customer. Please fill in all mandatory fields. Your data will be saved so that you only have to login at your next purchase. Of course we implement effective Privacy Policies and your data will under no circumstances be disclosed to third parties.
3. Please choose your method of payment and click "next". By accepting our terms and conditions and clicking “send order” you complete your purchase.
4. Immediately after receipt of your order we send you an email as acknowledgement of receipt. As soon as we shipped your order you'll get a delivery confirmation via email as order confirmation.

Of course you can order all articles shown at the Siebenrock online shop by phone. You will reach our Customer Services team Monday to Friday from 2:00 pm till 6:00 pm.
You want to order via email? No problem! Send your order with the article number, article name and your billing address as well as your delivery address at info@siebenrock.com.

Order value

At the Siebenrock online shop there is no minimum order value.

Outsold articles

It can happen that an item is sold out. In this case it will be displayed in the online shop, but cannot be ordered in the moment. But you have the possibility to get informed by email as soon as the outsold article is available again. Therefore please select your desired article and enter your email address.

Change or cancel your order

You can change or cancel your order as long as your parcel hasn't been picked & packed in our warehouse. Please contact therefore our Customer Services by phone under +49 (0) 7024 4688 0. Is it too late for a cancellation you can return within 14 days after receiving your order (see cancellation policy).

Status of your order

You can view the status of your order all the time in "my account". Please login with your email address and your password in your account and go to the menu item "orders". There you can check the status of your order.